Reservations can generally be made up to 1 year in advance.
We do not accept waiting list requests. Please check room availability by phone or online from time to time.
If you made your reservation through the official website or by phone, please contact the hotel.
If you booked through a travel agency, please contact the agency you used.
If you made your reservation through the official website or by phone, please contact the hotel.
If you booked through a travel agency, please contact the agency you used.
Reservations through our official website, phone, and e-mail, 1 day before the check-in date is 20%. The check-in date is 80 %. No show is a 100% accommodation fee will be applied.
We are afraid that it is not possible to amend and cancel the reservations made though travel agencies and their website. Please inquire them of your request.
At the Shinjuku Washington Hotel Main Building, both non-smoking and smoking rooms are available. When making a reservation, please select your preferred room type. Please note that we may be unable to accommodate your request depending on room availability.
We cannot guarantee availability as we have a limited number of rooms, but we will do our best to accommodate your request.
The floors are divided according to the room type.
Please reserve the same room type with your travel companion.
We will arrange adjoining rooms as possible.
There are no connecting rooms in the hotel.
Our standard check-in time is 2:00 p.m. and check-out time is 11:00 a.m.
We apologize, but we do not offer early check-in service.
If your check-in will be later than originally planned, please contact the hotel only if you expect to arrive after 11:00 PM.
Check-out time is by 11:00 a.m. If you would like to extend your stay after 11:00 a.m., the extra charge will be 1,100 JPY per person per hour which is by 2:00 p.m.
If you need to check out later than 2 p.m., please reserve your room one more day.
You can access the Internet thorough Wi-Fi and wired LAN in all guest room for free. As guest rooms are not equipped with PC, please bring yours if necessary.
The following amenities are available.
【In-Guest Room】
Shampoo,Conditioner,Body Soap,Bath Towel,Face Towel,
Separate Nightwear (Top and Bottom),Slippers,Clothing Deodorizing Spray
Drip Coffee,Japanese Green Tea,Tissues
【3rd Floor Amenity Corner】
Toothbrush,Hairbrush,Razor,Cotton Swabs,Body Sponge,Basic Cosmetics
At Shinjuku Washington Hotel, as part of our SDGs initiatives, all disposable amenities are available at the amenity bar next to the front desk.
Please take only what you need.
Unfortunately, we do not offer extra beds.
Our hotel offers both smoking and non-smoking floors. Please let us know your preference when making your reservation.
*Please note that we may not be able to accommodate your request if the hotel is fully booked. Thank you for your understanding.
We will do our best to arrange for you to stay in the same room.
However, we cannot accommodate this request if there is even a 1-day gap in your stay dates.
Guest room types are assigned to different floors, so if you would like adjacent rooms, please book the same room type as your companion.
We will do our best to prepare rooms next to each other.
Additional charges vary depending on the room type, so please contact the hotel.
The annex has rooms that can accommodate up to 3 guests (Triple Rooms).
The main building has rooms that can accommodate up to 6 guests (Sky Residence Room).
Unfortunately, day use is not available.
Yes. We have a room called the “Sky Residence Room” that can accommodate up to 6 guests. There is one such room available at our property.
Pets are not allowed. However, there are no restrictions for guide dogs or assistance dogs.
Please refrain from using food delivery services.
If you do use one, please receive your order yourself outside the hotel. Front desk staff cannot accept deliveries on your behalf.
Please contact the hotel. To help us assist you more quickly, please let us know the date and time of your stay, your room number, and where you used the item.
We do not charge for children up to age 6 to co-sleep free of charge per bed. Room charges will be incurred for children from age 7 at the same rates as adults.
The hotel allows 1 child up to age 6 to co-sleep free of charge per bed. (e.g. 1 child for double rooms; up to 2 children for twin rooms) However, amenities such as toothbrushes and towels will only be provided for the number of guests in the room.
Also, meal plans do not include meals for guests sharing a bed.
We do not provide extra beds. We apologize for the inconvenience.
In the case of a minor up to age 18 staying alone or in a group of minors only, we would request to the parent/ Guardian to fill out a letter of consent and submit the letter to the hotel upon check in. (Unaccompanied junior high school students and younger are not permitted to stay)
Please download the letter of consent as below.
■【CONSENT FORM】
We do not have a children’s menu, but children can dine at a special child rate.
However, the special child rate applies only when payment is made at the hotel. It does not apply to plans that include meals.
【Guests staying at the hotel】
Children (ages 7-12): JPY 1,430
Children (ages 3-6): JPY 770
【Non-guest visitors】
Children (ages 7-12): JPY 1,650
Children (ages 3-6): JPY 880
We do not provide amenities for children, but adult amenities such as toothbrushes and towels are available in the front lobby on the 3rd floor of the main building. Please take as many as you need.
Yes, we do. Quantities are limited, so please contact the hotel in advance.
We sincerely apologize, but we do not have baby cots available at our hotel.
Bed guards for children are available. Please note that quantities are limited, so if you would like one, inform our staff when making your reservation.
Please note that we ask for advance payment for the room charge at check-in.
Most major credit cards are accepted including VISA and JCB.
The following international cashless payment services are accepted: Alipay+, WeChat Pay, Union Pay, JKO Pay, LINE Pay, and XNAP.
We do not accept overseas remittance.
We will give you a receipt if the payment is done in the hotel.
In addition to the room charge, this must be paid at check-in.
– JPY 100 per person per night for room charges from JPY 10,000 to JPY 14,999 (service charge included, tax excluded)
– JPY 200 per person per night for room charges of JPY 15,000 or more per person per night (service charge included, tax excluded)
The room rates shown on the website do not include the accommodation tax, so please pay it at check-in.
Please also note that even if you pay in advance, the accommodation tax must still be paid on site.
On the 25th floor of the main building, you’ll find the buffet-style restaurant “MANHATTAN TABLE,” and on the 1st floor of the ANNEX, you’ll find “Teppanyaki Fujita,” a buffet-style restaurant specializing in Japanese cuisine.
BREAKFAST PRICE
[マンハッタンテーブル] [Teppanyaki Fujita]
<For Hotel Guests>
Adults: ¥2,750
Children (7-12 years old): ¥1,430
Infants (3-6 years old): ¥770
<For Non-Hotel Guests>
Adults: ¥3,300
Children (7-12 years old): ¥1,650
Infants (3-6 years old): ¥880
*All prices include tax.
*Special rates for children under elementary school age are only applicable when paying directly at the restaurant.
Yes. There are restaurants within the hotel.
[Main Building, 25th Floor] MANHATTAN TABLE
We offer three courses of “Modern Cuisine” incorporating traditional Japanese ingredients and seasonal produce.
Opening Hours: 17:30 – 22:30 (Last Order 20:30)
*Closed: Tuesdays and Wednesdays
[ANNEX, 1st Floor] Teppanyaki Fujita
Enjoy Kobe beef and Yonezawa beef teppanyaki in a calm, sophisticated atmosphere that makes you forget the hustle and bustle of Shinjuku.
Opening Hours: 17:30 – 22:30 (Last Order 20:30)
Room service is not available.
There is no dress code at MANHATTAN TABLE on the 25th floor of the main building or Teppanyaki Fujita on the 1st floor of the ANNEX, but please refrain from using the restaurant in your room slippers or loungewear.
MANHATTAN TABLE on the 25th floor of the main building and Teppanyaki Fujita on the 1st floor of the ANNEX do not offer takeout.
The “Saryo” lounge on the 3rd floor of the main building is for hotel guests only.
Unfortunately, there are no restaurants with private rooms in the hotel.
We take the utmost care so that guests with food allergies can enjoy dining at our restaurant together with family and friends, but please note the following. Please inform the staff when placing your order.
– We verify information from manufacturers regarding the 8 specified allergen ingredients contained in the food used (shrimp, crab, walnut, wheat, buckwheat, egg, milk, and peanuts), as well as 20 other items treated similarly.
– Because food is prepared in the same kitchen as other menu items, trace amounts of allergenic substances may be unintentionally mixed in during processing or preparation.
– Please take the above into consideration and make your final decision when placing your order.
If you have any questions, please consult our staff.
Unfortunately, we do not.
Unfortunately, we do not have a pool.
Unfortunately, we do not have a gym.
A microwave is available in the 3rd-floor lobby.
Laundry facilities are located on the first floor of the main building.
Yes, we have a smoking room. Additionally, if you prefer to smoke outside your room, there is a designated smoking area on the first floor.
Yes. On the 3rd floor of the main building, we have lockers exclusively for hotel guests where you can store your luggage.
There is a FamilyMart on the 1st floor and a Lawson on the B1 level, both open 24 hours.
There is an ATM in front of the convenience store on the first floor of the main building.
We regret to inform you that our property does not have barrier-free (accessible) guest rooms.
Our hotel is not fully barrier-free, but there are no steps from the guest rooms to the lobby and restaurant (with some exceptions). If a guest uses a wheelchair, our staff will do their best to assist.
(Please note that there are steps to enter the bathrooms and toilets.)
It is available in the lobby and guest rooms.
【In-room amenities】
Hair dryer / Electric kettle
Please ask the front desk if you need any of the following amenities.
【Free of charge】*Limited quantities available.
Iron / Trouser press / Blanket / Various pillows / Ice pillow / Thermometer / Desk lamp / Nail clippers / Extension cord /
Bottle opener / Wine cooler / Wheelchair (within the building only) / Tableware / Sewing kit / Hair iron / Daily sanitary products / Bed guard
【Charged】
Rental laptop: 1,100 yen per night (tax included)
Stroller: 550 yen per night (tax included)
*Limited quantities available.
We sincerely apologize, but we do not offer restaurant reservation services.
We do not provide pick-up and drop-off service. Please check the limousine bus information of Access.
Please inquire at the front desk. Taxi arrangements can be made at the front desk.
Due to the limited number of taxis available for reservation in Tokyo, please contact us in advance.
I’m afraid we do not make ticket arrangements for amusement facilities.
I’m afraid we do not make ticket arrangements for a tour.
There is no doctor or nurse on site. If you need help finding medical care, the front desk can assist you.
Sorry, we do not provide medications.
Only service dogs are allowed to stay in our hotel.
We offer wheelchair rentals and assistive devices for use in the bathrooms.
Please inquire at the front desk for details.
Yes. On the 3rd floor of the main building, we have lockers exclusively for hotel guests where you can store your luggage.
If you plan to stay with us again, we will keep your luggage at the front desk free of charge until your next stay. Please speak to the front desk staff.
Delivery from the hotel is available at the Front Desk.
Please ask the Front Desk when you need it.
When sending your parcels to our hotel, please be sure to fill out the delivery slip with your reservation name and your check-in date. Please send your parcels to the following address:
8-3-6 Nishi-Shinjuku Shinjuku-ku, Tokyo, 160-8366
Shinjuku Washington Hotel MAIN Front Desk
TEL: 03-3343-3111
※ Our front desk will receive and hold on to your parcels for you until check-in.
※ We do not accept items requiring temperature control, dangerous objects, and cash-on-delivery packages.
※ We accept delivery items purchased online.
※ For group reservations made under a tour organizer, please specify the tour company and tour guide’s name.
Please use the safe in your room.
There are storage lockers exclusively for hotel guests on the 3rd floor of the main building.
Approximately 8 minutes on foot from the South Exit of JR Shinjuku Station, directly connected via underground passage (open 6:00 AM to 10:45 PM).
Approximately 5 minutes on foot from Toei Oedo Line Tochomae Station.
■Limousine Bus
We operate a limousine bus service between Shinjuku Washington Hotel and Haneda/Narita Airports. (Departure point: In front of the hotel’s main entrance)
□Notes
*Reservations for the limousine bus can be made online or by phone from one month prior to the travel date (or the following day if there is no such date) until the day before travel.
Please make your reservation in advance through the Tokyo Airport Transportation Co., Ltd. website
*Please purchase your ticket at least 30 minutes before departure.
*Seating is limited, so please understand if the bus is full.
*Limousine Bus Reservation Information Center
TEL: 03-3665-7220 (9:00-18:00)
There are coin-operated flat and mechanical parking space located at the basement of the hotel.
All time: JPY 330 every 30 minutes
The maximum rate for up to 24 hours: JPY 2,000 (Applies only to mechanical parking)
※The maximum rate can be applied repeatedly until 24 hours.
【Flat parking space】
Width: 1.9m Length: 5.0m Height: 2.1m
Business hours: 0:00～0:00
Please note that it is not possible to make a reservation for the parking space.
Shinjuku Washington Hotel boasts a convenient location very close to JR Shinjuku Station, offering excellent access to numerous tourist attractions.
[Tourist attractions within walking distance]
Tokyo Metropolitan Government Building Observation Deck, Shinjuku Central Park, Kabukicho, Shinjuku Golden Gai, Omoide Yokocho, Hanazono Shrine, Shinjuku Gyoen National Garden, etc.